Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

Marcus Johansson was awarded a game-winning goal in overtime Tuesday when the NHL determined Predators goaltender Justus Annunen knocked the net off the moorings to nullify an imminent scoring chance.

The Kestrel web server flaw allows request smuggling attacks, but the actual risk depends on the application code and deployment. Microsoft has patched a critical vulnerability in ASP.NET Core that ...

For years, marketers have relied on the Net Promoter Score (NPS) as the gold standard for measuring customer sentiment. But in recent years, as many brands have grown increasingly disconnected from ...

The health system, which operates more than 100 hospitals across 16 states and the District of Columbia, has also reduced the average time to resolve an issue by 67% in the last two years, according ...

A better consumer experience has implications for clinical improvements, according to a new report from CVS Health. The healthcare giant is putting a focus on innovation in this area, and to identify ...

While Net Promoter Score (NPS) has become the default way of measuring product success, it is deeply flawed. Instead of relying solely on NPS, product teams should prioritize usage, retention and ...

Nationwide migrated 1.5 million monthly credit decisions across mortgages, loans, and cards to the cloud-based FICO® Platform in just 7 months Results include a 50% reduction in the time to make ...

Please provide your email address to receive an email when new articles are posted on . Researchers evaluated adults without a history of physician-diagnosed COPD. Area under the curve went up with ...

A federal appeals court struck down the Federal Communications Commission’s net neutrality rules that prevented internet service providers from throttling or blocking some content or charging more to ...

Case IH and Kubota send customers surveys after purchase to rate their experience with H&R Agri-Power explains Ronnie Barnett, H&R Agri-Power CFO. A customer who gives aq score of 9 or 10 is ...