Tired of AI customer service loops? These insider tricks help you escape "frustration AI" and get real human help when you ...
Glance releases its 2026 CX Trends Report, revealing how last year’s rush toward AI reshaped — and often damaged — customer ...
Nuclear phrases: When the AI bot asks why you’re calling, say, “I need to cancel my service” or “I am returning a call.” The ...
Ronald Spektor, 23, has been charged with impersonating a Coinbase customer care representative to trick victims into turning ...
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