Next time you ask, ‘where is my order’, chances are, you’ll get a response from a voice bot. Responses to customer calls are ...

JERICHO, N.Y., Dec. 3, 2025 /PRNewswire/ -- Nectar Services Corp. announced today a major new UK Government contract win with one of the largest Contact Centres in EMEA.

Vodafone Qatar has announced the delivery of next generation digital solutions that enhance connectivity, strengthen cybersecurity, and ...

Agentic voice AI–powered cloud business communications company RingCentral has announced that AI Receptionist s now available ...

Discover how Agentic AI transforms contact centres by enabling autonomy, improving efficiency, and enhancing customer service ...

CPI Card Group Inc. (Nasdaq: PMTS) ("CPI" or the "Company"), a payments technology company providing a comprehensive range of payment cards and related digital solutions, today announced a new ...

Impetus Technologies is proud to announce that it has been recognized among the Top 25 of India’s Best Workplaces™ for IT & IT-BPM 2025 by Great Place To Work® India. This marks a significant ...

Harry Folloder, Chief Digital & Technology Officer at Alorica, brings a blend of technical acumen and people-centric leadership to his role, having served in senior digital product and ...

In HR, artificial intelligence has shifted from a side project to a core infrastructure. Market sizing tells the story ...

IPI’s Pauseable now available on AWS Marketplace. Extends Flagship PCI DSS functionality to Amazon Connect users  .IPI ...