Here's the leadership lie we've all bought into: Faster decisions equal better results. More meetings mean more progress. Constant motion signals competence. But this "always-on" leadership model is ...

For decades, MBA programs, leadership trainings, and consultancies have told us that effective leaders share a set of “essential competencies.” You know the lists: empathy, strategic vision, humility, ...

Despite all the talk about strategy, innovation and growth, one of the most undervalued assets in modern leadership is something deceptively simple: presence. Not stage presence. Not personal branding ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. While my expertise is in customer service and CX, I was ...

Marines will no longer buckle down to learn the list of the service’s leadership traits, as an “E” for empathy was added at the end of the famous phrase used to commit them to memory. The Marine Corps ...

"Empathy has been a leadership trait of successful Marine leaders for 249 years; we put it on paper and added it to our list.” By James Clark Published Oct 24, 2024 3:27 PM EDT Generations of Marines ...