Meta on Thursday announced it is launching a new, centralized support hub for Facebook and Instagram, acknowledging that ...

The firm is launching a centralized support hub for Facebook and Instagram users globally, complete with an AI assistant that ...

The new AI assistant being tested is designed to offer more personalized help with things like account recovery, managing ...

Meta announced that they are launching a new AI-powered support hub, featuring an AI assistant to help users. The feature ...

We hate to break the news to you: Facebook does not staff a team of customer service representatives working the phone lines to help you with a likely niche and nuanced problem. Not being able to ...

Anurag's interest in technology was sparked around 15 years ago when he first tried a Nokia smartphone, one of those Windows-powered devices. Having only used feature phones up until then, he was ...

With a bachelor’s degree in Anthropology and a career in journalism and photography, Daniel’s range of knowledge is diverse, to say the least. After graduating from The College of New Jersey in 2017, ...

TRACY, Calif. -- Facebook and Instagram users have long complained there is no way to get help when hackers take over their accounts. There is no phone number to call, and online help pages lead them ...

When Linda’s Facebook account was hacked, she knew exactly what to do: she quickly reset her password, then logged in to assess the damage. Someone had used her account to create a fake business at a ...