Performance improvement processes are an integral part of an ambulatory surgery center’s long-term financial, operational and clinical success. ASCs must maintain a sound and robust performance ...

According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

Process inefficiency can create problems that quietly stifle productivity and potential growth. In an era of rapid digitalization, companies that lag in business process improvement risk falling ...

A new post on Harvard Business Review‘s blog by a team from Boston-based Brigham and Women’s Hospital sheds light on how the hospital “pulled the Andon Cord” — altered all administrative levels to the ...

It is imperative to predict or at least know the quantified financial benefit of the Lean Journey. Often, firms can show improvement in terms of cycle times and setup times, but the expression and ...

Quality Improvement (QI) projects require a series of distinct steps and timely data collection that will allow clinics to see if changes are yielding results, a consultant told attendees at a ...

With Lean Thinking, Jim Womack and Dan Jones ushered a true (and rare) revolution in management thinking: To deliver a superior order of performance, leaders should lead from the workplace, the “gemba ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

The following excerpt is from Karen Tiber Leland’s new book The Brand Mapping Strategy. Buy it now from Amazon | Barnes & Noble | iTunes The Continuous Brand Improvement (CBI) Process is a simple ...