American Express customers often rave about the company’s concierge service more so than their credit cards. Cardholders have access to a team of knowledgeable professionals who can help them with any ...

MCLEAN, Va.--(BUSINESS WIRE)--Conrad Hotels & Resorts knows today’s luxury traveler has come to expect more than simply great service – they expect offerings customized to meet their needs.

LAS VEGAS, Jan. 8, 2018 /PRNewswire/ -- Caesars Entertainment (NASDAQ: CZR) properties in Las Vegas are using technology to enhance the guest experience with Ivy™, a 24-hour virtual concierge service.

Napa Valley Marriott Hotel & Spa is rolling out AI-powered taste-based recommendations for guests through a new partnership with a New York software firm, the companies announced Tuesday. Through the ...

Ben is a credit cards and luxury travel writer, an immigrant with three citizenships and a husband. He speaks English, Spanish and Italian, has a background in linguistics and languages, and travels ...