If you’ve been struggling to afford decent access to broadband, help is available through a federal program called the Affordable Connectivity Program (ACP). It provides discounts on internet service ...

When Consumer Reports asked its members for feedback on their pay-TV, home internet, and bundled plans, most companies got poor marks for value and many for customer service. A good percentage of ...

Cierra was an associate writer for CNET's broadband team, covering all things home internet. She is a graduate of the University of North Carolina at Wilmington with a master's degree. Cierra is ...

Sick of slow, expensive, or unreliable internet service? You probably are. Internet service providers (ISPs) came second to last in a study of customer satisfaction by industry in the US last year.

I have Verizon FiOS for my home Internet service that I use along with an Eero and Eero Beacon for wifi. The Eero is downstairs at one end of the house where the ONT is located, and the Beacon is in ...