Please provide your email address to receive an email when new articles are posted on . Patients with stage 3 to 5 chronic kidney disease who used an interactive voice response system did not ...

Communication is a world in constant changes. Some readers may remember a time when phone calls were the main tool that everyone used in order to get in touch with companies. These days, we have ...

Tektronix Communications has introduced Zoey, an Interactive Voice Response (IVR) system that allows VoIP, wireless and analog phone users to test and diagnose the quality of their service at any time ...

Ronald J. Calderone, CIO at Reliant Pharmaceuticals LLC, discovered that when it comes to building a sales force automation system, the human voice makes for a very good interface—at a very good price ...

In today’s fast-paced business environment, managing incoming calls efficiently can make the difference between delighted customers and lost opportunities. That’s where interactive voice response (IVR ...

LONDON--(BUSINESS WIRE)--The interactive voice response system market is poised to grow by USD 2.61 billion during 2021-2025, progressing at a CAGR of almost 10% during the forecast period. Worried ...

Using an interactive voice response system to contact patients after outpatient surgery will likely result in improved efficiency without a decrease in assessment quality. : Follow-up was complete for ...

An interactive voice response system phone call can be just as effective as a personal nurse’s phone call for ensuring patients are adequately prepared and arrive for their endoscopy examinations, ...

Recently, in the midst of step three of my health-insurance company's automated customer service system to get my call directed to the correct department, I got sassed. "I'm sorry, you seem to have ...

Automated phone systems have become nearly ubiquitous in our efficiency-driven society, and many people frequently interact with them. Even though these phone systems, more formally known as ...

AUGUSTA, Ga., Sept. 12, 2011 /PRNewswire/ — ESi Acquisition, Inc. and the Vox Generation Group are pleased to announce the launch of the first new software product of their joint venture company, ...