A few years ago, Dutch grocery chain Jumbo rolled out a supermarket reinvention — checkout lanes staffed by humans, where shoppers could kibitz with cashiers as they rang up their carts. The "chat ...

Discover expert strategies for fostering meaningful connections and building a supportive virtual culture in the era of AI and remote work. The Fast Company Executive Board is a private, fee-based ...

After sitting on hold for a phone call for over 30 minutes in a failed attempt to speak with a human being about a pressing matter and having been transferred three times and having hit numerous ...

What an Introvert Learned Writing a Book on Human Connection Source: dragana991 / iStock It’s said that authors often write the books they themselves need to read. That was true for me. As an ...

There seems to be an epidemic of loneliness in the world today. We wonder why. Yet, if you look around—a train, a café, a school, even a family dinner table—everyone is connecting with something ...

At a glittering gala the other night for Creative Community for Peace (CCFP), with 500 guests mingling under the stars at Haim Saban’s house listening to famous rockers, I reflected on the name of the ...