Artificially locking customers in may feel profitable today, but it’s a fragile bond in the face of shifting economic needs ...

Defective merchandise. Shoddy plumbing jobs. Car repair shops that don’t repair anything. Undisclosed and unfair extra service fees. Shipments that never arrive. Even careful consumers sometimes run ...

Since his return to the White House, President Trump has launched an aggressive campaign to cut government costs and streamline operations. In the process, he’s revamping federal agencies that handle ...

Prompt and strategic responses to negative online content can mitigate brand damage and control the narrative. Using social monitoring and listening tools allows companies to address brand mentions ...

"It takes time, but you can appeal the insurance company's decision or ask (the provider) for a discount, so it's worth a shot," she said. In other words, consumers might have more power than they ...

TULSA, Okla. — Don't rush to pay out of pocket if your health insurance denies a claim for a test, treatment, or medication your doctor says you need. Consumer Reports says you have a guaranteed right ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. Another day, another data breach. Recently, ...