When Mary Vogel discovered her hotel had no daily hotel housekeeping service, she had a mixed reaction. She'd made a reservation at the Hampton Inn & Suites Asheville, about a mile from the famous ...

Las Vegas resident Ryan Pulliam had a great time during his Fourth of July weekend getaway, soaking up the sun on a California beach with his 4-year-old son, Reid. But the state of their room at the ...

The opt-in housekeeping policy took off last year as hotels pushed out updated health and safety strategies. Experts say the absence of daily housekeeping will likely be a permanent change at some ...

Hotels have been adjusting their housekeeping policies post-COVID-19 lockdowns, with various brands shifting toward an opt-in model that provides daily housekeeping only to guests who request it. At ...

We’ve all been there – standing in our hotel room wondering how much (and how often) to tip housekeeping. For many travelers, the unspoken rules around tipping the housekeeping staff at U.S. hotels ...

You might be surprised to learn that most people don’t. Rules and etiquette around tipping have changed rapidly over the past few years. Everyone has always known to tip the big three: servers, hair ...

Hilton discontinued daily housekeeping this week, part of a wider trend in hospitality. It's one of several things that customer-facing businesses are realizing they don't need anymore. The economy of ...

Hospitality heavyweights are pushing back against newly enacted hotel-cleaning ordinances in San Francisco and Las Vegas, with daily housekeeping protocols emerging as a key flashpoint in both cities.