Hertz customers are complaining they were charged hundreds of dollars for minor scrapes and dents that were detected by the rental car giant’s new artificial intelligence-powered scanner — with little ...

AI-powered vehicle scanners at select car rental companies are leading to false damage claims against customers, sometimes resulting in significant repair bills. These scanners can miss pre-existing ...

Car rental company Hertz has begun using artificial intelligence scanners to inspect vehicles upon return for damage, and in the case of at least one renter, the technology may have gone too far. One ...

The Hertz rental car company, along with its Dollar and Thrifty affiliates, are rolling out AI-powered vehicle inspection scanners that scan your rental car as it exits or enters the rental lot for ...