9 Reasons a Hosted IVR Beats Managing Your Own System Your email has been sent If you provide customer service over the phone, you need an IVR system. Discover why a hosted IVR can save time, cut ...

Businesses can boost their communication strategies and customer service experiences by using various methods that boost reliability and efficiency. By being able to talk with prospective clients and ...

A quick guide for building an interactive voice response (IVR) system for your customers with Twilio, Node.js, and Express When you want to get ahold of someone, there’s nothing quite like giving ...

Conversational IVR is so much more than just a programmed voice bot. When properly implemented, it can have real benefits for customer support. Conversational IVR uses natural language processing and ...

It’s now easier than ever to book appointments at the Dubai Hospital, thanks to its new Interactive Voice Response (IVR) system. With it, patients can leave messages in English or Arabic, and receive ...