What follows is an actual exchange of e-mail between me, a real person, and various people and/or machines at Internet service provider Earthlink, whose corporate family includes a number of other ...

Q: My personal email account is through Earthlink and I use Mozilla Thunderbird to access it on my home computer. Recently Thunderbird made me reconfigure my Earthlink email account and I'm not sure ...

Several MacFixIt readers who subscribe to Earthlink for Internet services received the following e-mail: "Dear EarthLink.com member, EarthLink.com Account Management regrets to inform you that your ...

EarthLink.com Account Management regrets to inform you that your EarthLink.com account has been suspended due to credit card verification problems. Your credit card failed to authorize and as a result ...

In the prior century my dial-up Internet access was provided by an ISP that was eventually assimilated into EarthLink. When I upgraded to cable broadband, a co-operative arrangement between EarthLink ...

I just got off the phone after trying (unsuccessfully) to delete my account with Earthlink. Apparently they need to verify that I am who I say I am before they do that. That's understandable... I ...

Business owners who don't have time to sit down at a computer to check their email can connect to their EarthLink email account with an iPhone. Apple's iPhone connects to the Internet via Wi-Fi and ...

On Monday, USA Today columnist Steven Petrow wrote a post about a stranger on an airplane who claimed to have hacked into his account. This person described an email Petrow had sent on the flight to ...

Visit the My Account page on the Earthlink website (see Resources) and sign in to your account. Enter your email address or Earthlink ID and password into the corresponding fields. Click "Sign In." ...

More on authentication Readers sent us feedback about the suggested "authentication" work-around for the Earthlink SMTP issue covered here this week: Frank Tansey contends: "Using an authenticated ...

If I mention that a major ISP is finding new ways to squeeze money out of customers, you might assume I'm referring to AOL. But in recent months it's actually been the marketing practices of Earthlink ...