Rising vehicle costs and longer ownership create huge fixed-ops opportunities. Kingrey outlines strategies for customer-pay ...

John Fairchild shares four pillars for fixed-ops success in 2026, focusing on management, coaching, accountability, and ...

In today’s ultra-competitive landscape of used-car acquisition, dealers have long relied on traditional channels: auctions, trade-ins, and third-party purchas ...

Along with eliminating inefficiencies in dealership service departments, Skaivision's visual artificial intelligence platform also can turn service lanes into sales avenues. Here's how it works: When ...

While service drive activity currently is on a downward trend, Dealerware and Tekion recently integrated their tools to help dealership service departments and boost customer satisfaction. Brendan ...

Dealership service visits are in decline, dropping 12 percent since 2018, per a recent study. That’s the latest from Cox Automotive, which found that despite a rise in the average vehicle age and a ...

Two industry leaders unite to deliver the most powerful end-to-end fixed operations solution in automotive retail, ...

Porsche is the number one ranking brand when it comes to the dealer service experience in the J.D. Power 2025 U.S. Customer Service Index (CSI) Study. The annual CSI study measures consumer ...