The rise of the Customer Engagement Platform is being driven by increased focus on privacy and consumer demand for higher quality interactions with the brands they intend to buy from. In the last few ...

Pitcher designated a Market Leader in the Everest Group 2023 Peak Matrix Assessment for Life Sciences Next-generation Customer Engagement Platforms. Pitcher is designed to serve the unique sales ...

Monique Danao is a highly experienced journalist, editor, and copywriter with an extensive background in B2B SaaS technology. Her work has been published in Forbes Advisor, Decential, Canva, 99Designs ...

NEWARK, Calif., Sept. 16, 2025 (GLOBE NEWSWIRE) -- Concentrix Corporation (NASDAQ: CNXC), a global technology and services leader, today announced that its customer experience transformations for the ...

Beyond clicks and likes. Engagement that drives loyalty is bidirectional, relational and continual. Extend your perspective beyond superficial metrics like clicks and likes. Loyalty is more than ...

WALTHAM, Mass.--(BUSINESS WIRE)--Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company TM, today announced Pega Customer Engagement Blueprint, a generative AI-powered collaboration ...

In the PEAK Matrix ®, providers are categorized as Leaders, Major Contenders, or Aspirants. Major Contenders demonstrate ...

Google's release of Customer Engagement Suite with Google — a Contact Center as a Service (CCaaS) product — with advanced artificial intelligence signals a strategic step to strengthen the company's ...

Global research firm Everest Group announced Life Sciences Next-gen Customer Engagement Platform PEAK Matrix® Assessment, ranking Pitcher as a leader. The Pitcher team is honored to receive this ...