LONDON--(BUSINESS WIRE)--8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform provider, today announced that Proximie, the software platform that is saving lives by sharing the ...

Despite all the bad press, voice-over-IP (VoIP) is continuing to make inroads in communication architectures. From enterprises to core networks, VoIP is being implemented as a means for merging voice ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

SUWANEE, Ga. — Telchemy, a developer of embedded VoIP passive monitoring solutions, announced Friday (May 28) that it landed a U.S. patent for its VQmon call quality monitoring and analysis software.

Changes are afoot in many enterprises as more and more of them switch from traditional voice connections to Voice over IP (VoIP) services. Market research firm Gartner found that three out of every ...

Management applications measure packet loss, jitter and latency to zero in on problems plaguing converged networks. Do you trust a computer to tell you how your CEO’s new IP phone sounds? Network ...

Read about Why broadband quality matters more than speed. Broadband news from the longest running independent information ...