Nethaji Kapavarapu is Sr. Tech Architect at Kyra Solutions with expertise in cloud CRM, AI platforms and government digital transformation. Public sector organizations are under growing pressure to ...

As so many enterprises confidently add an “s” to their “year” of experience in cloud computing, some traditional IT architecture concepts are beginning to pop back up. These concepts can make or break ...

CRM is a tool that allows you to provide a better customer experience. It brings all information to one place, making it easier for you to personalise your messaging and offerings. In addition, CRM ...

Let’s discuss a couple of the heavyweight C words in the IT Sector: cloud and customer relationship management (CRM). Well they have both certainly provoked a lot of press coverage and airtime; both ...

Many IT mistakes track back to insufficient planning and rushing to a physical architecture. Let’s go back to the basics. Throughout my career as a practitioner and teacher of cloud architecture and ...

A day doesn't go by without headlines about cloud computing, virtualization, and the next computing platform. No doubt these computing models are important, but when it comes to CRM - what's important ...

Data is the backbone of tech innovation. Storing, processing and managing IT resources and data impacts your tech system’s efficiency and expected output. The advent of cloud computing revolutionized ...