Amdocs and IBM have entered into an original equipment manufacturer agreement in which Amdocs will embed the IBM DB2 Data Server and the IBM Optim Data Growth application in its CRM product line. It ...

Amdocs has overhauled the functionality in its flagship CRM-billing suite with the release of Amdocs 7 on Tuesday. Providing telcos with support for new convergence technology and services is chief ...

Vodafone Spain has expanded its technology supply agreement with Amdocs to modernise its customer relationship management (CRM) system and maximise the benefits and return on investment from its ...

Amdocs has released version 12 of its Clarify CRM suite. Release 12 includes the Java-based Customer Interaction Manager, with a Web-based user interface that allows contact center agents to work in ...

Jan 23 - Amdocs (NYSE: DOX), the leading provider of software and services to enable integrated customer management and the intentional customer experience(TM), today launched Amdocs 7, the first ...

Telecommunications software vendor Amdocs Ltd. will buy Nortel Networks Corp.’s customer relationship management (CRM) division for $200 million in cash, the companies announced Tuesday. The sale ...