HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that Thomas Cook, among the world’s leading travel companies, has implemented NICE Robotic Process Automation (RPA) in its United ...

An AI agent is a piece of software designed to automate work that would have normally been done by a subject-expert human. Nowhere are these AI agents more applicable than in the back office, a domain ...

I still remember the day my dad brought home a small card with holes in it. He said to me, a sixth grader at the time, “This is a punch card, and it holds a program that can do a month’s work of 15 ...

The past few years have demonstrated the procurement function’s ability to adapt to price fluctuations, changing consumer needs and supply chain disruptions. Once regarded as a back-office process, ...